Huron Creek Food & Fuel in Dexter, MI

Reviews about Huron Creek Food & Fuel

• ★ ☆ ☆ ☆ ☆

  October 17, 2019, by Chris Smith
  Terrible customer Service. Last time I was there they were out of gas. No signs stating that. Went inside and asked if they were out and the clerk said yes. I suggested they put signs out stating that so people didn't waste time. Clerk replied " yeah eventually I will do that" . Went there again just yesterday and same thing. Pump was operating really slow. Then stopped after about .20 worth of fuel. Went inside and I asked if they were out of fuel. Different clerk this time. Clerk didn't know. So I tried a different pump. Same thing. Went back inside to explain my prior experience and was met with much eye rolling , sighing, and generally a horrible attitude. I suggested I may have to quit coming to this store and I am a local resident who has been coming there for over 15 years. More eye rolling and clerk said " fine don't come here" Now here is the best part. I asked for the manager's name. Brian I believe it was. Got his phone number and he did call me back. So I asked him first "what is your position ?" and was told "it doesn't matter what my position is so how can I help you?" I immediately told this person, it's no wonder the staff has such a terrible attitude. It must trickle down from management. I asked who the owner is and was told " good luck finding that out" and this "manager" then hung up on me. Probably the worst display of attitudes and customer service I've dealt with in a long time. I won't be going back but I will be trying to track down the ownership to make that business owner aware of the rude, arrogant employees at this place.